Terms & Conditions
SECURITY OF INFORMATION
CitySide Furniture may keep customer information in electronic or printed form. All customer information is kept secure and confidential by CitySide Furniture and can only be accessed by CitySide Furniture authorised personnel.
COLLECTION OF PERSONAL INFORMATION
CitySide Furniture may collect and record any personal details that you supply and keep on file in our customer database. Information may be collected during any interaction you have with us or anytime you contact CitySide Furniture by phone, fax, letter, e-mail or by using our website.
DISCLOSURE OF PERSONAL INFORMATION
CitySide Furniture will not sell or pass on your name or personal information to any third party unless absolutely necessary in the context of fulfilling your order or delivery or we are legally obliged to by Australian Government Authorities. We may use your personal details to keep you informed of new CitySide Furniture offers unless you have specifically requested that you do not wish to receive such contact.
You can access your personal information held by CitySide Furniture at any time by contacting our customer service
WEBSITE TERMS & CONDITIONS
This website is owned by CitySide Furniture.
Use of this website is by the conditions set out below. If you do not agree to the terms and conditions do not use this website.
The information on this website is for general use only and may contain technical and typographical errors. CitySide Furniture does not accept responsibility for the use of inaccurate information provided by this website. Use of information from this website is at your own risk.
CitySide Furniture will not be liable to any party for any direct or indirect damages arising from use of this website, any linked websites and/or information contained in this website.
From the information provided on this website CitySide Furniture makes no representation of warranty, implied warranty or fitness for a particular purpose.
Specifications and technical information is subject to change without notice. All rights reserved.
No part of this site may be reproduced in any manner without express written permission of CitySide Furniture.
TERMS AND CONDITIONS OF SALE
This agreement is subject to the terms and conditions below, provided that the term or condition is not in breach of any applicable law or statute at the time and place of acceptance of this order by CitySide Furniture.
You accept responsibility for the final selection of design, style, size, materials and suitability of any made or unmade items ordered or purchased. We reserve the right to change dimensions, design and construction of our products without prior notice where such changes do not affect the look, functionality or suitability of purpose of the product.
The products are warranted against failure due to a manufacturing fault for the life of the product. Wear and tear is not included in this warranty.
Any repair or replacement under this warranty is limited to the defective part only.
This warranty is in addition to any rights a consumer may have under the Trade Practices Act and similar legislation in the relevant jurisdiction.
This warranty will end immediately if the product becomes defective as a consequence of misuse, lack of proper care and maintenance or poor handling in transit.
CitySide Furniture reserves the right to determine whether a part has failed due to a defect or wear and tear. CitySide Furniture reserves the right to decide whether a component should be repaired or replaced.
CitySide Furniture customer service must be notified of any defect within 14 days of the defect occurring.
This warranty applies to the original purchaser only, who may not assign or transfer any benefit conferred by this warranty.
Warranty is only valid with a copy of a receipt for proof of purchase.
Warranty Policy for Cityside Fabric Sofas
Your sofa warranty:- The fabric is covered by a 1 year warranty. Stitching, foam, feather and fibre fillings, webbing and any mechanism is warranted against failure due to a manufacturing fault for a period of 5 years. The Internal frame is warranted against failure due to a manufacturing fault for the life of the product. The warranty period will start from the date of purchase. Wear and tear is not included in this warranty. Fabrics, suspension components, cushioning and fillings will show wear and tear with use. This includes but not limited to fading, creasing, change of shape and softening. This warranty does not cover damage to the sofa through use or transportation. Any damage to the sofa arising from the initial delivery must be reported to Cityside customer service within 48 hours. Any repair or replacement under this warranty is limited to the defective part only. Covering components replaced under this warranty may vary in colour and texture to the original. This warranty is in addition to any rights a consumer may have under the Trade Practices Act and similar legislation in the relevant jurisdiction. This warranty will end immediately if the furniture becomes defective as a consequence of misuse, lack of proper care and maintenance, commercial use or poor handling in transit. Cityside reserves the right to determine whether a part has failed due to a defect or wear and tear. Cityside reserves the right to decide whether a component should be repaired or replaced. Cityside customer service must be notified of any defect within 14 days of the defect occurring. This warranty applies to the original purchaser only, who may not assign or transfer any benefit conferred by this warranty. Warranty is only valid with a copy of a receipt for proof of purchase.
Orders can be cancelled for change of mind for a full refund of the cost of the order. Once the goods have been dispatched the customer is liable for any transportation or postage costs to return the product for change of mind.
Full payment must be made before goods can be dispatched. The title of the goods will remain with CitySide Furniture until all outstanding amounts owed have been paid.
CONTRACT OF SALE
CitySide Furniture reserves the right to terminate or suspend the whole of or any part of any agreement between CitySide Furniture and the purchaser at any time.
The purchaser acknowledges that all intellectual property including designs, techniques, methods of manufacture, photographs, specifications, artwork, text, patented inventions and registered designs remain the property of CitySide Furniture. The purchaser will not knowingly allow any intellectual property belonging to CitySide Furniture to be reverse engineered, pirated or copied. Failure to comply with these conditions may result in compensation being payable to CitySide Furniture.